These terms and conditions apply to Amazon Pay Gift Cards (Gift Cards) issued by Pine Labs Limited, formerly known as Pine Labs Private Limited (“Pine Labs”) under the brand name of Pine Labs and co-branded with Amazon Pay (India) Private Limited (Amazon Pay). Pine Labs is a public limited company organized under the laws of India and is the issuer of the Gift Cards. You may purchase Gift Cards through various options available on www.amazon.in corresponding mobile site and mobile application ("Amazon.in"), and also use Gift Cards provided to you by third parties in the manner provided hereunder. By purchasing or using a Gift Card, you are agreeing to and accept these terms and conditions.
1. Redemption: Gift Cards may only be redeemed toward the purchase of eligible products on Amazon.in and any other third-party merchants that are enabled to accept the Gift Cards. Gift Cards once claimed by the beneficiary, shall be added to the beneficiary's Amazon Pay Balance. This Balance may only be redeemed toward purchase of eligible products on Amazon.in and with third-party merchants enabled to accept Gift Cards.
Purchases are deducted from the redeemer's Amazon Pay balance. Any unused Gift Card balance will remain associated with the redeemers Amazon Pay balance account and applied to purchases, in order of earliest expiration date. If a purchase exceeds the available Amazon Pay balance, the remaining amount must be paid by credit card, net banking or debit card. No fees or charges apply to Gift Cards. Pine Labs may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase or use. Certain merchants may provide you services only on the pre-condition that you allow us to hold balances in your Amazon Pay balance: Gift Card till the service completion by the merchant. However, your prior consent would be taken before holding such balances. In such cases, you agree and authorize us to: (i) hold your balance until service completion; and (ii) fail the transaction if your balance in the Amazon Pay Gift Card has expired at the end of the services.
2. Limitations: Gift Cards, including any unused Gift Card balances available in the Amazon Pay Balance, expire one year from the date of issuance. You may request for revalidation of any expired Gift Cards. Upon receipt of such request, the Gift Card may be revalidated after due verification and subject to applicable terms and conditions. Gift Cards may only be purchased in denominations ranging from Rs. 10 to Rs. 10,000 or such other limits as Pine Labs may determine. Gift Cards cannot be used to purchase other gift cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash. Except as provided hereunder or as per applicable law, amount in your Gift Cards will not be refunded to you under any circumstances. No refund will be provided in cash, at any point of time. Unused Gift Card balances may not be transferred to another users account. No interest will be payable by Pine Labs on any Gift Card or Gift Card balance. Pine Labs make no representation or warranty that Amazon.in will always be accessible without interruption.
Amazon Pay reserve the right to set and adjust limits on the number, value, or frequency of Gift Card purchases or claim/redemption by any single customer, account, or payment instrument. Transactions exceeding these limits or conducted in a manner designed to circumvent these limits, may be deemed suspicious and subject to further review. Gift cards have monthly redemption caps within 30-day periods. Attempts exceeding limits will be declined, with remaining balances available for redemption in subsequent months.
3. Fraud: Pine Labs is not responsible if a Gift Card is lost, stolen, destroyed or used without permission. Amazon Seller Services Private Limited (together with Amazon Pay is referred to as 'Amazon') will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on www.Amazon.in.
4. Governing Law and Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of India. You, Pine Labs and Amazon each agree to submit to the exclusive jurisdiction of the courts at Bangalore. You agree to indemnify Pine Labs and Amazon for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these terms and conditions.
5. Limitation of Liability: NEITHER PINE LABS NOR AMAZON MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY WILL BE THE REPLACEMENT OF SUCH GIFT CARD. IF APPLICABLE LAW DOES NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
6. Restrictions:
Gift Card is INELIGIBLE for the following transactions:
•Digital Books: Kindle-eBooks, Kindle Unlimited Subscriptions, Audible, digital test-prep
•Amazon Pay Gift Cards
•Add Money to Balance / Wallet
•Branded Gift Cards designated Semi-Closed Loop (SCLP) prepaid payment instruments / Closed system prepaid payment instruments
•Amazon Vouchers
•App Store Purchases
7.Password Security: You shall, at all times, keep the passwords that are generated by you strictly confidential and not reveal the same to any person or entity.
8. General Terms: The Amazon.in Conditions of Use apply to Gift Cards. Pine Labs reserves the right to change these Gift Card terms and conditions from time to time in its discretion and without prior notice to you. All terms and conditions are applicable to the extent permitted by law.
9. Pine Labs Contact Information: Website address: https://www.pinelabs.com/prepaid-solutions
10. View your Gift Card Transaction Statement: https://amazonbal.qwikcilver.com/Welcome.aspx?orgname=QwikCilver-Amazon